Table of Contents

• Upload Error When Submitting Photo Prevents Completion of Application
• How to Change the Displayed Content in the Offer of Admission (When using applicant input fields as display items)
• When Are Reminder Emails Sent to Applicants Who Have Not Completed Their Application?
• When Are Acceptance Notification Emails Sent?
• Can an Applicant Reapply After Canceling Their Application?

Upload Error When Submitting Photo Prevents Completion of Application

The following file extensions are allowed for upload (multiple types can be specified):

・PNG

・JPEG

・JPG

・PDF

If an applicant tries to upload a file with an extension other than those specified when creating the admission category, an error will occur.

In that case, the applicant needs to change the file extension (not just rename the file).

Using image conversion tools such as Paint can help change the file extension.

How to Change the Displayed Content in the Offer of Admission (When using applicant input fields as display items)

If the settings for the Offer of Admission are configured to display input fields from the application documents, you can change the display items by following the steps below.

This procedure can also be applied to admission schemes that have already ended.


■ Check the Offer of Admission Settings

1．To check the items displayed in the Offer of Admission, go to "Admission Schemes > List of Admission Schemes > Admission Details”.

2．Click "Set acceptance letter”.

3．Click the relevant acceptance letter.

4．In the acceptance letter settings screen, check the relevant section under Items to be displayed.
※ Only items set to use input fields from the application documents are applicable.

■ How to Edit Applicant Input Data

1．Search for the applicant and open their detail page.

2．Click the relevant application information.

3．Click the relevant application document.

4．Click "Edit” in the upper left corner.

5．Edit the necessary item(s), then click "Save” at the bottom of the page.

If the applicant reports that the changes are not reflected in the acceptance letter even after editing, it may be due to browser cache issues.

Please instruct the applicant to clear their browser cache and then access the acceptance letter URL again.

When Are Reminder Emails Sent to Applicants Who Have Not Completed Their Application?

Reminder emails are automatically sent for open admission schemes whose deadlines have not yet passed.

◼︎Recipients

Applicants who have not completed their application

◼︎Timing of Delivery

Emails are sent 7 days, 3 days, and 1 day before the application deadline.

Applicants whose application status is “Completed” will not receive reminder emails.

The language of the reminder email is determined based on the language setting of the applicant’s account.

Therefore, even if the admission scheme was created in English, the email will be sent in Japanese if the applicant has set their account language to Japanese.

When Are Acceptance Notification Emails Sent?

Screening results announced between 10:00 a.m. on the previous day and 10:00 a.m. on the day of notification will be sent to applicants by email starting around 10:00 a.m.

Therefore, if the results are announced by 10:00 a.m. on the day, the email will be sent on the same day.

If the results are announced after 10:00 a.m., the email will be sent the following day.

Can an Applicant Reapply After Canceling Their Application?

Currently, an application that has been canceled cannot be restored.

In addition, applicants cannot reapply to the same admission scheme once their application has been canceled.

Therefore, one of the following actions will be necessary.

1. Create a new admission scheme and have the applicant apply to that.

　※ By selecting the option “Make accessible only to those who know the URL” and sharing the URL directly with the applicant, you can create an admission scheme that does not appear in the public list.

2. Ask the applicant to create a new account and reapply using that account.