Contacts
https://admissions-office-universities.freshdesk.com/en/support/tickets/new
For inquiries regarding TAO operations, features, or system issues, please contact us via the link above.
※ For inquiries related to errors or system malfunctions, please provide as much of the following information as possible to help us investigate and respond promptly:
- Name and URL of the relevant admission scheme
- Application ID
- Name of the document/item
- Details of the operation steps
- Screenshots, if available
- Approximate time and account used for the action (for errors related to downloads or message sending)
Character Limits for Input Fields
＜Admin Page＞
| Function | Field | Character Limit |
|---|---|---|
Create admission category | Explanation about payment | 400 |
Exemption notice for application fee | 400 | |
Examination venue | 200 | |
Create application documents | Instructions for applicants | 2000 |
Postal document settings | Instructions for applicants | 2000 |
Notification of acceptance settings | Acceptance message content | 200 |
Examination admission ticket settings | Free entry | 600 |
Bank transfer request settings | Purpose of use | No limit |
Selection results | Notes/Comments | No limit |
Applicant details | Notes for admission unit | 6000 |
Notes for university unit | 6000 | |
Edit application documents | Editor's comment | 600 |
Message | Message body | 10000 |
＜Applicant Page＞
| Function | Field | Character Limit |
|---|---|---|
Application form | Text | 200 |
| Textarea | 6000 |
Maximum character limit when no input validation rules are applied
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